Privacy Policy of 77tbajee

1. Information We Collect

77tbajee collects personal data from players in Bangladesh through several channels: directly from you when you register an account or complete KYC verification; automatically when you use the platform; and, in limited circumstances, from trusted third-party service providers that help us operate our services. The categories of data we collect are set out below.

1.1 Registration Data

When you create an account on 77tbajee, we collect your full legal name as it appears on your national identity document, your email address, your mobile phone number (including the network operator — Grameenphone, Robi, Banglalink, Teletalk, or Airtel), your date of birth, and your preferred language and currency settings. This information is required to create and maintain your player account.

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer process, we may collect copies of your Bangladesh National Identity Card (NID), passport, or birth certificate; a selfie or video for liveness verification; proof of address such as a utility bill or bank statement issued by a Bangladesh-registered institution (e.g., Dutch-Bangla Bank, BRAC Bank, City Bank); and proof of ownership of the payment method linked to your account (e.g., a screenshot of your bKash or Nagad account matching your registered name).

1.3 Financial Transaction Data

77tbajee records all deposit and withdrawal transactions associated with your account, including the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank transfer), transaction reference numbers, amounts in BDT, timestamps, and transaction status. We do not store full card numbers or mobile banking PINs — these are handled directly by our payment processing partners under their own security frameworks.

1.4 Gaming Activity Data

We collect data about how you use the 77tbajee platform, including the games you play (slots, live dealer tables, cricket betting, Pirate Fishing, Big Hammer, and other titles), bet amounts and outcomes, session durations, bonus and promotion usage, and any responsible gaming tools you activate (such as deposit limits or self-exclusion periods). This data is used to personalise your experience, detect problem gambling patterns, and comply with our responsible gaming obligations.

1.5 Technical and Device Data

When you visit 77tbajee, our servers automatically collect certain technical information, including your IP address, device type and operating system, browser type and version, screen resolution, referring URL, pages visited, and time spent on each page. This data is used for security monitoring, fraud prevention, and platform performance optimisation.

2. How We Use Your Data

77tbajee processes your personal data only for specific, documented purposes and only where we have a lawful basis to do so. The primary purposes for which we use your data are as follows:

• Account Management: To create, maintain, and secure your 77tbajee player account, including processing your login, managing your session, and applying account-level settings such as deposit limits or self-exclusion.
• Identity Verification: To verify your identity and age in compliance with our eligibility requirements (18+ only). KYC verification is a prerequisite for withdrawals and may be required at other stages of your account lifecycle.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, Visa, and Mastercard, and to maintain accurate financial records for your account.
• Game Delivery: To provide you with access to the full range of games and betting markets on 77tbajee, including slots from Pragmatic Play and NetEnt, live dealer games from Evolution Gaming and Ezugi, fishing games (Pirate Fishing, Big Hammer), and cricket and sports betting markets.
• Bonus & Promotions: To administer bonuses, free spins, and promotional campaigns you opt into, including seasonal offers tied to BPL cricket season, T20 World Cup, Eid, and Pohela Boishakh. We use your gaming history to determine your eligibility for targeted promotions.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and unauthorised account access. This includes automated risk scoring of transactions and manual review by our security team.
• Responsible Gaming: To monitor gaming patterns for indicators of problem gambling and to enforce self-imposed responsible gaming tools such as deposit limits, loss limits, time-out periods, and self-exclusion. See our Responsible Gaming page for full details.
• Customer Support: To respond to your queries, complaints, and requests submitted via email at support@77tbajee. Support communications are logged and retained for quality assurance and audit purposes.
• Legal Compliance: To fulfil obligations under applicable law, including responding to lawful requests from Bangladeshi authorities, retaining financial records for audit purposes, and complying with anti-money laundering requirements.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve game selection, website performance, payment flows, and overall user experience on 77tbajee.

3. Data Sharing & Third Parties

77tbajee does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only with parties who are contractually bound to protect it to standards equivalent to those described in this Privacy Policy.

3.1 Payment Service Providers

To process deposits and withdrawals, we share necessary transaction data (name, account reference, amount) with our payment processing partners, including the operators of bKash, Nagad, Rocket, and Upay, as well as card processing networks (Visa, Mastercard) and Bangladeshi bank partners (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank). These partners operate their own privacy policies and security frameworks and are not permitted to use your data for any purpose beyond processing the specific transaction for which the data was shared.

3.2 Game Technology Providers

The games available on 77tbajee are powered by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game, certain technical data (session token, game outcome records) is processed by the relevant game studio's systems. Game studios do not receive your name, contact details, or payment information — only the anonymised session data required to run the game engine.

3.3 Identity Verification Partners

Where automated KYC verification is used, your identity documents and biometric data may be processed by a trusted third-party identity verification provider under a data processing agreement with 77tbajee. This provider is used solely for the purpose of verifying your identity and age, and is not permitted to retain your documents beyond the verification process.

3.4 Legal and Regulatory Disclosures

77tbajee may disclose your personal data to law enforcement agencies, courts, or regulatory bodies in Bangladesh if required to do so by lawful order or if we reasonably believe that disclosure is necessary to protect the rights, safety, or property of 77tbajee, our players, or the public. We will notify you of any such disclosure to the extent permitted by law.

3.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 77tbajee's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via the email address on your account at least 14 days before the transfer takes effect, and you will have the opportunity to close your account and request data deletion before the transfer occurs.

4. Cookies & Tracking Technologies

77tbajee uses cookies and similar tracking technologies to keep the platform running securely and efficiently. A cookie is a small text file placed on your device by your browser when you visit a website. The cookies used by 77tbajee fall into the following categories:

77tbajee does not use third-party advertising cookies, social media tracking pixels, or cross-site behavioural targeting tools. You will not see retargeted 77tbajee advertisements on other websites as a result of cookies placed on your device by our platform.

You may control or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair your ability to log in and use core platform features. For most players in Dhaka, Chittagong, Sylhet, and across Bangladesh using mobile devices, we recommend keeping session cookies enabled for uninterrupted access.

5. Data Retention

77tbajee retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our retention periods are summarised below:

• Active account data (name, contact details, gaming history): Retained for the duration of your account and for a minimum of 5 years after account closure, to satisfy audit and anti-money laundering record-keeping requirements.
• KYC documents (NID copies, selfies, proof of address): Retained for a minimum of 5 years after the KYC process is completed, or for the full duration of your account plus 5 years after closure, whichever is longer.
• Financial transaction records: Retained for a minimum of 7 years from the transaction date in accordance with financial record-keeping best practice.
• Support communications: Email correspondence with 77tbajee support is retained for 3 years from the date of the most recent message in a thread.
• Technical and log data: Server logs and device/IP data are retained for a maximum of 12 months for security monitoring purposes, after which they are automatically purged.
• Marketing preferences: Records of your marketing opt-in or opt-out are retained for the duration of your account to ensure we honour your stated preferences.

When a retention period expires, data is securely deleted using industry-standard deletion methods, or anonymised such that it can no longer be linked back to you as an individual. Anonymised, aggregated data (with no individual identifiers) may be retained indefinitely for statistical and platform improvement purposes.

6. Data Security

77tbajee takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. Key security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and 77tbajee servers is encrypted using industry-standard TLS protocols. The presence of HTTPS in your browser address bar confirms an active encrypted connection.
• Encrypted Data Storage: Sensitive data stored in our databases (including KYC documents and payment references) is encrypted at rest. Encryption keys are managed separately from the data they protect.
• Access Controls: Access to personal data within 77tbajee's systems is restricted on a strict need-to-know basis. Staff members are granted only the minimum level of access required to perform their specific role. All data access events are logged and audited.
• Two-Factor Authentication: Where available, 77tbajee supports two-factor authentication for player accounts. We strongly recommend enabling this feature to protect your account against unauthorised access.
• Intrusion Detection: Our platform is monitored continuously for signs of unauthorised access, anomalous behaviour, and brute-force attack attempts. Automated alerts trigger immediate investigation when suspicious activity is detected.
• Penetration Testing: 77tbajee undergoes periodic security assessments to identify and address potential vulnerabilities before they can be exploited.
• Staff Training: All 77tbajee staff with access to personal data receive regular training on data protection responsibilities, phishing awareness, and secure data handling procedures.

While 77tbajee takes every reasonable precaution to protect your data, no internet-based system can guarantee absolute security. You are responsible for maintaining the security of your own login credentials and for ensuring that your device is not accessible to unauthorised persons. If you believe your account has been compromised, contact us immediately at support@77tbajee.

7. Your Privacy Rights

As a player on 77tbajee, you hold specific rights in relation to the personal data we hold about you. We are committed to honouring these rights promptly and without unnecessary barriers. Your rights are as follows:

• Right of Access: You have the right to request a copy of the personal data 77tbajee holds about you. We will provide this in a commonly used electronic format within 30 days of your request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may update basic account details (such as email address or phone number) directly from your account settings, or by contacting support.
• Right to Erasure: You may request that 77tbajee delete your personal data. We will honour this request where we no longer have a legal obligation or legitimate operational reason to retain it. Please note that certain data (particularly KYC and financial transaction records) must be retained for the periods described in Section 5, and cannot be deleted on request during those periods.
• Right to Restrict Processing: You have the right to request that we limit the way we use your data in certain circumstances — for example, if you contest the accuracy of the data or if you object to how we are processing it.
• Right to Data Portability: You may request that we provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time, with immediate effect. You may also object to other forms of processing based on our legitimate interests, subject to applicable law.
• Right to Withdraw Consent: Where you have given consent for a specific form of data processing (such as receiving marketing emails), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of the above rights, please send a written request to support@77tbajee with the subject line "Privacy Rights Request". Please include your registered name, email address, and a clear description of the right you wish to exercise and the specific data concerned. We may need to verify your identity before processing the request.

We aim to respond to all privacy rights requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day window.

8. Contact & Data Queries

77tbajee is the data controller for all personal data processed in connection with the 77tbajee platform. If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how your personal data has been handled, please contact us using the details below.

Email (plain text — not a clickable link):
support@77tbajee

Support hours:
24 hours a day, 7 days a week — Bangladesh Standard Time (BST, UTC+6)

When contacting us about a data or privacy matter, please use the subject line "Privacy Enquiry" or "Privacy Rights Request" so that your message is routed directly to the appropriate team. We respond to all privacy-related emails within 5 business days for general queries, and within 30 calendar days for formal rights requests.

This Privacy Policy was last reviewed and updated by the 77tbajee compliance team. All provisions of this policy apply to players accessing the platform from any location in Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

Last Updated: 1 January 2026